Healthcare CRM for End-to-End Patient Support Program Management
A custom-built end-to-end PSP platform that brings patient access,affordability, care coordination and engagement workflows into one single, connected system without heavy platform licensing costs or lengthy customization cycles.
Medivo 360 helps healthcare teams simplify complex patient workflows through built-in AI agents, real-time case visibility, and flexible, prompt-led configuration-enabling organizations to move faster, reduce manual effort, and adapt as needs change.
Built for Modern PSP Operations
Patient support programs need more than a standard CRM. They need an end-to-end platform that understands enrollment, patient access, documentation, benefits, financial assistance, provider coordination, and ongoing patient engagement.
Medivo 360 is built specifically for PSP operations, giving patient services, access, care management, and operational teams the flexibility to manage complex workflows with speed, visibility, and control.
Why Medivo 360?
No Heavy Platform Licensing
Built on a custom stack, Medivo 360 gives organizations a dedicated PSP platform without the burden of high recurring CRM licensing costs
Prompt-Led Configuration
Update program workflows, forms, rules, integrations, and reports faster through prompts as operational, regulatory, and patient needs evolve
Flexible by Design
Configure Medivo 360 around your program model, therapy, patient journey, access workflows, provider engagement, field teams, and reporting requirements
AI Agents Embedded in the Workflow
AI agents extract information, summarize cases, identify missing data, recommend next steps, and reduce repetitive manual effort across the patient journey
End-to-End Healthcare Workflows
Manage intake, benefit verification, prior authorization, financial assistance, case management, adherence, and reporting in one connected platform
No Heavy Platform Licensing
Built on a custom stack, Medivo 360 gives organizations a dedicated PSP platform without the burden of high recurring CRM licensing costs
Flexible by Design
Configure Medivo 360 around your program model, therapy, patient journey, access workflows, provider engagement, field teams, and reporting requirements
End-to-End Healthcare Workflows
Manage intake, benefit verification, prior authorization, financial assistance, case management, adherence, and reporting in one connected platform
Prompt-Led Configuration
Update program workflows, forms, rules, integrations, and reports faster through prompts as operational, regulatory, and patient needs evolve
AI Agents Embedded in the Workflow
AI agents extract information, summarize cases, identify missing data, recommend next steps, and reduce repetitive manual effort across the patient journey
A Different CRM Path for PSP Teams
Medivo 360 is built for healthcare organizations seeking a custom-stack approach with native AI agents, faster configuration, and no separate platform licensing costs. It gives healthcare teams the workflow depth required to manage patient access, care coordination, and engagement, while reducing reliance on platform licensing and lengthy customization cycles.
| Area | Other Healthcare CRM | Medivo 360 |
|---|---|---|
| Platform Model | Enterprise CRM foundation | Purpose-built end-to-end PSP platform |
| Licensing | Platform licensing applies | No Heavy platform licensing costs |
| PSP Workflows | Configured around individual healthcare use cases | Connected PSP workflows built into the platform |
| AI Enablement | AI capabilities are integrated into the CRM environment | AI agents are embedded directly into healthcare workflows |
| Configuration | Managed through CRM admin and development cycles | Prompt-led configuration for faster workflow updates |
| Workflow Changes | Follows platform governance and release cycles | Faster adaptation for forms, rules, reports, and workflow logic |
| Ownership | Platform-led operating model | Custom stack aligned with your PSP operating model |