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Value Health

Electronic PAP Eligibility, Built Around Verified Coverage

Verify available coverage pathways before approving free drug. 

Value Health connects electronic insurance discovery, benefit verification, income screening, eligibility determination, and ongoing re-verification in one ePAP workflow. 

When “Uninsured” Is Based Only on Self-Attestation

Patients may report having no insurance while still holding active commercial, Medicare, Medicaid, VA/TRICARE, or secondary coverage. 

Coverage can also change after enrollment through new employment, open enrollment, or Medicaid eligibility. 

Without Electronic Verification, PAP Programs May:

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Approve free medication before available insurance coverage is identified
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Miss newly acquired insurance after patient enrollment
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Delay patient access through manual follow-up processes
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Apply eligibility and program rules inconsistently
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Create coverage gaps during annual re-enrollment

Verify Coverage Before Making a PAP Determination

ePAP

Discover Available Coverage

Using permitted patient information, electronic insurance discovery searches connected eligibility sources for active commercial, government, and secondary coverage.

Verify Coverage and Benefits

Integrated electronic benefit verification confirms plan status and available benefit information for the prescribed therapy.

Identify the Right Access Path

Patients with viable coverage can be routed to benefit verification, prior authorization, copay support, foundation assistance, or another funding option. Patients without an available coverage pathway continue to PAP eligibility review.

Digital Enrollment and eConsent

Capture patient information, consent, prescriptions, and supporting documents through a connected digital experience.

AI-Powered Document Intake

Classify incoming documents, extract required information, and identify missing data without repetitive manual entry.

Income and FPL Screening

Extract income information from supported documents and compare household income with program-configured Federal Poverty Level criteria.

Rules-Based Determination

Apply insurance, income, residency, prescription, and therapy-specific rules consistently across applications.

Human Review for Exceptions

Route complex, incomplete, or low-confidence cases to trained reviewers with the supporting information and decision history.

Fulfillment Routing

Send approved patients to the appropriate PAP or non-commercial dispensing channel.

Eligibility starts with Enrollment, but it doesn’t stop there

A patient’s coverage can change at any time. 

Value Health supports scheduled coverage checks during refill cycles and annual re-enrollment to:

Identify newly available insurance
Refresh expiring documents
Reassess program eligibility
Transition covered patients to the appropriate pathway
Maintain continuity for patients who remain eligible

This keeps PAP support aligned with the patient’s current situationnot information collected months earlier. 

Built for Stronger Program Control

Value Health combines verified coverage data, configurable rules, automation, and human oversight in one traceable workflow. 

Evaluate available insurance and funding pathways before approving PAP assistance. 

ePA

Accelerate complete applications while routing exceptions to qualified reviewers. 

ePA

Apply configurable rules across patients, therapies, and program requirements. 

ePA

Maintain documents, rule results, reviewer actions, and determination history in one connected workflow.

Integrate eligibility information and next actions with hub platforms, pharmacies, HCP portals, FRM workflows, Salesforce Health Cloud, and Life Sciences Cloud.

Put Every Patient on the Right Access Path

Connect insurance discovery, income screening, eligibility determination, fulfillment, and re-enrollment in one electronic PAP workflow. 

Schedule an ePAP Demo