Patient Adherence

Consistent adherence is key to realizing the full impact of any prescribed therapy. At ValueHealth, we design structured, personalized, and compliant adherence programs that guide patients through their treatment journey—reducing early drop-offs, reinforcing behavior, and delivering measurable health outcomes

Challenges 

Early Abandonment of Therapy 

Many patients stop treatment within the initial weeks due to lack of follow-up, unclear benefits, or forgetfulness.

Early Abandonment of Therapy 

Many patients stop treatment within the initial weeks due to lack of follow-up, unclear benefits, or forgetfulness.

Early Abandonment of Therapy 

Many patients stop treatment within the initial weeks due to lack of follow-up, unclear benefits, or forgetfulness.

Early Abandonment of Therapy 

Many patients stop treatment within the initial weeks due to lack of follow-up, unclear benefits, or forgetfulness.

Benefits

Improved Adherence Rates

Through daily treatment logging, reminders, and progress tracking, patients are more likely to stay consistent over time.

Motivated Patient Participation

Streak tracking, milestone recognition, and Melanopoint-based rewards drive regular engagement and accountability.

Real-Time Program Intelligence

Custom dashboards offer visibility into patient behavior—highlighting drop-off patterns, content interaction, and reminder effectiveness. 

Personalized Experience

Reminders, educational content, and motivational nudges are tailored based on  patient behavior, preferences, and progress. 

Secure and Compliant Infrastructure

All patient data is encrypted, access-controlled, and stored in compliance with HIPAA, GDPR, and SOC 2 standards.

How we do it 

Value Health delivers a robust adherence solution that blends smart workflows, gamification, and real-time analytics into one connected ecosystem.

Daily Treatment Logging

Patients receive one-tap prompts to log therapy, with optional photo documentation for visual tracking.

Reminders and Smart Notifications

Time-based and behavior-triggered alerts help reduce missed doses. Patients can personalize reminder timing.

Behavior Reinforcement Mechanisms

Patients receive recognition for consistent logging and milestone completion through a point-based system. These points can be redeemed in meaningful ways, such as donating to verified causes, reinforcing a sense of purpose and progress.

Adherence Analytics & Reporting

Salesforce-based dashboards provide actionable insights into individual and cohort-level adherence, drop-offs, and communication impact.

Enterprise-Grade Compliance

End-to-end encryption, audit logs, and patient-controlled data visibility ensure a secure, regulatory-aligned environment.

Success Story: Boosting Adherence in a Rare Disease Support Program 

A leading U.S. pharmaceutical company partnered with ValueHealth to improve patient adherence for a specialty dermatology treatment indicated for a rare skin condition. 

Challenge

Patients were discontinuing therapy within the first 4–6 weeks due to emotional fatigue, lack of visible progress, and poor engagement with standard support channels. Program managers had limited visibility into patient behavior and no structured way to intervene early. 

Our Approach 

Value Health implemented a web-based adherence support system integrated with the client’s CRM platform.

Results Within 3 Months 

0 %
increase in average weekly treatment adherence.
0 %
patients engaged with at least one adherence reinforcement feature (e.g., logging, reminders, or recognition).
0 %
reduction in early therapy drop-offs.

Improved

increase in average weekly treatment adherence.

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