Patient Adherence
Consistent adherence is key to realizing the full impact of any prescribed therapy. At ValueHealth, we design structured, personalized, and compliant adherence programs that guide patients through their treatment journey—reducing early drop-offs, reinforcing behavior, and delivering measurable health outcomes
Challenges
Early Abandonment of Therapy
Many patients stop treatment within the initial weeks due to lack of follow-up, unclear benefits, or forgetfulness.
Early Abandonment of Therapy
Many patients stop treatment within the initial weeks due to lack of follow-up, unclear benefits, or forgetfulness.
Early Abandonment of Therapy
Many patients stop treatment within the initial weeks due to lack of follow-up, unclear benefits, or forgetfulness.
Early Abandonment of Therapy
Many patients stop treatment within the initial weeks due to lack of follow-up, unclear benefits, or forgetfulness.
Benefits
Improved Adherence Rates
Through daily treatment logging, reminders, and progress tracking, patients are more likely to stay consistent over time.
Motivated Patient Participation
Streak tracking, milestone recognition, and Melanopoint-based rewards drive regular engagement and accountability.
Real-Time Program Intelligence
Custom dashboards offer visibility into patient behavior—highlighting drop-off patterns, content interaction, and reminder effectiveness.
Personalized Experience
Reminders, educational content, and motivational nudges are tailored based on patient behavior, preferences, and progress.
Secure and Compliant Infrastructure
All patient data is encrypted, access-controlled, and stored in compliance with HIPAA, GDPR, and SOC 2 standards.
How we do it
Value Health delivers a robust adherence solution that blends smart workflows, gamification, and real-time analytics into one connected ecosystem.
Daily Treatment Logging
Patients receive one-tap prompts to log therapy, with optional photo documentation for visual tracking.
Reminders and Smart Notifications
Time-based and behavior-triggered alerts help reduce missed doses. Patients can personalize reminder timing.
Behavior Reinforcement Mechanisms
Patients receive recognition for consistent logging and milestone completion through a point-based system. These points can be redeemed in meaningful ways, such as donating to verified causes, reinforcing a sense of purpose and progress.
Adherence Analytics & Reporting
Salesforce-based dashboards provide actionable insights into individual and cohort-level adherence, drop-offs, and communication impact.
Enterprise-Grade Compliance
End-to-end encryption, audit logs, and patient-controlled data visibility ensure a secure, regulatory-aligned environment.
Success Story: Boosting Adherence in a Rare Disease Support Program
Challenge
Patients were discontinuing therapy within the first 4–6 weeks due to emotional fatigue, lack of visible progress, and poor engagement with standard support channels. Program managers had limited visibility into patient behavior and no structured way to intervene early.
Our Approach
Value Health implemented a web-based adherence support system integrated with the client’s CRM platform.
- A guided onboarding journey that educated patients and personalized their support experience.
- Daily treatment logging with visual timelines to track progress over time.
- Automated reminder systems and streak tracking to reinforce consistency.
- Real-time dashboards that alerted program managers of drop-off risks and allowed early intervention.
- A guided onboarding journey that educated patients and personalized their support experience.
Results Within 3 Months
Improved
increase in average weekly treatment adherence.
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