Traditional Salesforce
Implementations Fall Short
Overview
We realized that the traditional approach to Salesforce implementation simply wasn’t working for many enterprises, regardless of size. The complexity of managing requirements, development, validation, and regular Salesforce upgrades made it difficult to realize the full potential of the platform. And the evolving product features and changing business environment often meant that desired long-term outcomes were rarely met. Salesforce was simply bolted onto the existing infrastructure and did little to solve real business problems.
Our Vision
At Value Health, we’re changing that. Our vision is to help healthcare and life sciences organizations build a true Salesforce ecosystem that enhances all other tools and delivers the desired outcomes at a faster pace and significantly lower cost by leveraging our assets. This can only be achieved by truly using our framework and tools, which we’ve built over a decade of experience.
Our Approach
Our approach is to work closely with our clients to understand their unique needs and challenges. We then develop a custom Salesforce solution that is tailored to their specific requirements. We also provide ongoing support and maintenance to ensure that their Salesforce ecosystem is always up-to-date and meeting their needs.
The Benefits
- Faster time to value: We help our clients to implement Salesforce quickly and efficiently, so they can start reaping the benefits sooner.
- Lower costs: We offer a cost-effective approach to Salesforce implementation and support.
- Improved business outcomes: Our Salesforce solutions help our clients to achieve their desired business outcomes, such as improved customer satisfaction, increased sales, and reduced costs.
If you’re looking for a Salesforce partner that can help you to build a true Salesforce ecosystem that delivers the results you need, Value Health is the right choice for you.
Key Focus Area
Health Cloud
Salesforce Health Cloud Implementation
We are a premier partner for Salesforce Health Cloud implementation. Our approach is very different from the traditional approach of Discover, Design, Build, Test, and Deploy. We use our proven assets and accelerator model to bootstrap your implementation, so you can get Health Cloud up and running quickly and affordably.
Marketing Cloud
Salesforce Marketing Cloud for Healthcare
Implementing Salesforce Marketing Cloud in the healthcare industry requires strong PDMA compliance knowledge, such as 21 CFR Part 203 Prescription Drug Marketing. Our proven marketing implementation template helps you get the most out of Salesforce Marketing Cloud, including faster time to value and real-time data unification across Salesforce and beyond. We can help you reconcile identities and gain a complete view of each customer.
Service Cloud
Salesforce Service Cloud for Healthcare
Implementing Salesforce Service Cloud in the healthcare industry requires a strong knowledge of the ecosystem, including the integration of Service Cloud with systems like safety, regulatory, and HCP databases. Omni-channel routing can deliver smarter service by automatically matching cases to the agent with the best skill set to solve them.
Datorama
Salesforce Datorama: Integrated Marketing Analytics for Healthcare
McKinsey reports that companies using an integrated marketing analytics approach can free up 15% to 20% of marketing spend. Datorama offers pre-built integrations with leading systems in the healthcare ecosystem to analyze customer touchpoints. This can save you a significant amount of time and confusion, and help you to get the most out of your marketing data.
Sales Cloud
Salesforce Sales Cloud Template for CROs
Our CRO-specific Sales Cloud template helps Clinical Research Organizations (CROs) take advantage of market intelligence on studies to create opportunities proactively.